Frequently Asked Questions
How can you assure the quality of your products?
We have a rigorous quality control process and all our products undergo rigorous testing and certification processes to ensure compliance with industry standards.
Are your products certified to international standards?
Yes, we reach global standards in production like BSCI, GRS, ISO 9001 and FDA certificate.
Can you provide customized products?
Absolutely, our factory supports OEM & ODM. We offer IML printing, silk screen printing, heat transfer printing, and label design services.
Do you provide samples?
Yes, we can provide free samples for you to test. Samples can be sent through FedEx, UPS, TNT, DHL, etc.
How long is your delivery time?
Generally it is 2-5 days if the goods are in stock, or 5-10 days if not in stock, depending on the quantity.
What are the accepted payment methods?
We accept various payment methods including T/T, LC, DP, and DA. For payments ≥$5000, 30% TT in advance, balance before shipment.