Are you a direct manufacturer?
Yes, we are a professional manufacturer and exporter with our own specialized factory and international trade department, producing all products in-house.
How do you ensure product quality?
We implement a rigorous quality control process where all products undergo testing to meet industry standards. We hold BSCI, GRS, ISO 9001, and FDA certifications.
Do you offer customization (OEM/ODM)?
Absolutely. We support OEM & ODM services, including IML printing, silk screen printing, heat transfer printing, and custom label design to meet your brand-specific needs.
Can I request free samples?
Yes, we provide free samples for testing purposes. Samples can be dispatched via international couriers such as FedEx, UPS, TNT, or DHL.
What is the typical delivery timeframe?
For in-stock items, delivery takes 2-5 days. For non-stock orders, the timeframe is typically 5-10 days depending on the order quantity and production schedule.
What payment methods do you accept?
We accept various methods including T/T, L/C, DP, and DA. For orders under $5000, 100% advance is required; for larger orders, 30% advance with the balance before shipment.