Frequently Asked Questions
1. How can I get a sample?
Samples are available. Please note that while samples are charged, the delivery fee will be refunded after placing an official order.
2. Can you provide customized design services?
Yes, we can provide customized artwork including silk screen printing, hot stamping, logo printing, and other customized requests.
3. What are your product's primary advantages?
We offer high-quality products at competitive factory prices, strict quality control during production, and professional teamwork from design to shipping.
4. What are your accepted payment terms?
Typically, we require a 30% deposit in advance by T/T, with the remaining 70% balance due when goods are ready. We also accept Western Union and Cash.
5. What shipment terms do you offer?
We can ship according to your requirements via air, sea, or express services such as DHL, TNT, EMS, FedEx, and UPS.
6. What is the standard process for starting a project?
The usual process involves proof sample approval before proceeding to mass production to ensure all specifications meet your needs.