1. Are these jars lead-free and food grade?
Yes, our glass products are made from high-quality common, high white, or crystal white materials. All materials are food-grade and lead-free, passing international safety tests.
2. Can I get a free sample to check the quality?
Yes, free samples are available. You only need to cover the freight cost, which is refundable once a bulk order is placed. If you have a courier account, we can arrange collection.
3. How do you handle shipping safety and broken items?
We use bubble bags or foam for small orders and standard export pallets or cartons with safe egg packing for large containers. We guarantee a breakage rate under 0.2% and will compensate for any defective bottles in your next order.
4. What surface handling and customization do you offer?
We support logo printing, screen printing, hot stamping, frosting, and label printing. Colors can be matched according to PANTONE numbers.
5. How effective is the sealing of the jars?
Our glass, plastic, and metal caps are perfectly matched to the jars. They include food-grade rubber strips that meet export standards, ensuring an airtight seal that is easy to screw on and off.
6. What is the typical lead time for orders?
Samples are sent within 12-24 hours. Small orders typically deliver within 7-10 days, while large quantity orders are delivered within 20-25 days.