Frequently Asked Questions
Q: Can you make OEM products?
A: Yes, we provide both OEM and ODM services to meet your specific requirements.
Q: What is the typical MOQ for orders?
A: Usually, our customized production MOQ is 3,000-5,000pcs. However, we can accept a lower quantity for trial orders if we have stock available.
Q: How long does it take for samples?
A: Existing free samples take 2-3 days. For customized design samples, the lead time is approximately 7-10 days.
Q: What is the production lead time for bulk orders?
A: For MOQ orders, it typically takes 25-30 days. Stock items can be shipped within 7-10 days. We maintain a daily production capacity of 100,000pcs.
Q: What file formats do you accept for custom printing?
A: Please provide your artwork in AI, CDR, or EPS formats for the best printing results.
Q: How many colors are available for the bottles?
A: We offer standard colors like red, blue, green, and transparent. We can also provide customized colors if you provide a PANTONE number.